Product returns policy

The customer retains the right to return the products purchased, within 30 calendar days from the date of delivery. The return of products is free of charge. The products being returned must be in their initial condition (sealed, complete and without any damage). The reshipment of the product costs are 3 € for original order below €39 and free of charge for original order above €39 and is charged to the customer. You should also retain the original packaging of the product in excellent condition as well as the receipt.

The process of return will be accepted only by the same courier that the product primarily delivered to your address. If a pricing differentiation occurs with the product you will choose to replace your primary order, the amount will be deposited either at our bank account or using cash on delivery. In any case, primarily the customer must return the product within 30 calendar days and then the replacement order will be sent by crocodilino.com

The change of a product at Cyprus is free of charge.The reshipment of the product costs 9€.

False deliveries If the shipment you received does not correspond with the product of your order, you have to submit your request at the home page tab “contact us” or contact us at phone number 8017007378/210 8738338(Greece offices) within 3 days from the delivery of the product. Then at the following 30 days you have to send it back to us. In that occasion there is no extra charge for the replacement of your product. If for any reason you wish to return the product purchased and you are not interested in replacing it with another, you have to submit your request at the home page tab “contact us”, stating the reasons of the purchase cancelation.

THE COST OF THE PRODUCTS RETURN IS CHARGED TO THE CUSTOMER.

PS: The sections "Socks" & "Accessories" of our gallery are excluded from our "Policy Change" 

The process of return will be accepted only by the same courier that the product primarily delivered to your address. If a pricing differentiation occurs with the product you will choose to replace your primary order, the amount will be deposited either at our bank account or using cash on delivery. In any case, primarily the customer must return the product within 30 calendar days and then the replacement order will be sent by crocodilino.com the change of a product at Cyprus is free of charge.